Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
After production time we have several shipment options; same day, overnight and two day shipping. You will be asked to select an option at checkout.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We service clients in any area no matter the distance. Virtual consultations are available!
Out of State Waiver:
By ordering you understand that: QuintinMichael is a fashion design house and not a boutique; with this being said, measurements are needed when ordering a custom garment.
QuintinMichael cannot assure that proper measurements are taken if you do not physically come into the design house to be measured by QuintinMichael’s staff.
QuintinMichael cannot be held liable if your garment does not fit correctly, and by ordering you understand that it will be your responsibility to have the garment altered at an alteration shop close to your residence.
Measurements are not absolute & do not guarantee the perfect fit. You also understand that a final design will not look exactly like any inspiration pictures submitted and QuintinMichael WILL NOT duplicate any other designer’s or brand’s work- it will be inspired by but no carbon copies.
You understand that all custom made garments production business weeks vary per garment and that we go by the date of the event and FULL PAYMENT before shipping. Orders are guaranteed by the wear date.
Any changes to your order will slow down the production process and alter any previously stated date of completion.
You understand that based on the fabric is chosen that QuintinMichael may need to make the garment a size bigger and it will be client’s responsibility to have it tailored or altered by an alteration shop in your area.
You understand that you are waiving your right to fittings since you are opting to have your garment shipped and not come in the showroom for fittings.
You understand that the price that was quoted to you does not include shipping cost. Shipping is an additional charge and a fashion rep will discuss the shipping options and delivery times with you when your order is ready to ship and you will need to pay that price at that time.
You understand that all custom made garments are FINAL SALE & no refunds and/or store credits will be issued. If a chargeback is initiated criminal charges will be filed because it will be considered as theft of goods.
You understand that someone must be available to sign for my package, a signature is required on all packages unless specified otherwise.
For shipping; You certify that you are 18 years old or older. If you are not, a parent or guardian will need to sign.
You understand that in transit stones with adhesive, embellishments, etc. can become unadhered due to the handling and temperature. Please be careful in the handling of any garment that has embellishments whether sewn on are glued. Exposure to heat, sweat, and improper handling can make stones come loose. Please be careful with bracelets that you may wear or anything that may snag the garment- if the garment is snagged it can cause a row of stones to completely come off .
Product
Custom made products cannot be returned. All accessories & other products are final sale.
Other
You can contact us via email at inquiry@quintnmichael.com or by text to 404-997-3784 with the following information:
Name:
Location:
Event Date:
Occasion:
Inspiration Photo:
Description:
Budget: